Why update 16.5 is not downloading on my Iphone XR

Assuming you're trying to update your device wirelessly, and bearing in mind that to perform such a procedure you need to connect your device to a reliable and fast Wifi Network with Internet access (no cellular data, unless you use a 5G network, no personal hotspot on your device, no VPN connections are admitted, no Low Power Mode enabled, and I suggest that you keep the device plugged into power during the whole update process), read this support article:--> If your iPhone, iPad or iPod touch won’t update (if you don't have a reliable and fast wifi network, "borrow" one from your relatives/friends/neighbors).

Also, make sure your device is NOT running a Beta operating system version. Should be this case, you need to remove it before installing any official iOS/iPadOS releases, as per these instructions:--> How to uninstall iOS or iPadOS beta software - Apple Support.

DO NOT forget to create a full backup of your device before updating its operating system, and keep in mind that, depending on the available storage on your device and/or on your wifi network speed, it might take 30-60 minutes to complete the entire update process.

If the issue persists or if the iOS version currently running on your device is very old, try to update it via computer (if you don't have a computer borrow one from your friends/neighbors, or ask for help at an Apple Store or Authorized Service Provider), then learn how to update your device manually if you're using a Mac with macOS Catalina or later, or if you're using a Mac with macOS Mojave or earlier or a Windows PC.

If you still get no help, contact Apple Support directly, using this link:--> Get Support

Regards

Giulio

ninafromoh wrote:

https://discussions.apple.com/content/attachment/e96d9eea-7da3-4371-a266-79de3cf683a6

Hello and thank you for all your suggested solutions.

1- I am not trying to download the update wirelessly.

2- My wifi is very powerful and the internet works perfectly

3- I have an IPhone XR and no fancy stuff on it or additional downloaded programs such as Beta

4- I do have a desktop and have never needed to use it for updating Apple on my Iphone

5- it was a singular issue which took a LONG Time to download actually for some strange reason.

6- one additional nuisance: A couple of days ago, some pop up started showing at the bottom of all my mail pages I need also to delete it. I don’t know if you can see it but it’s a small window with a pen, an arrow and new mail to write pop up! How do I delete it please?

thank you

https://discussions.apple.com/content/attachment/57367835-5eb2-4d5e-b4ae-06d016bdf613

1. If you're downloading an iOS update using wifi, you are doing that wirelessly.
2. Great.
3. I have an iPhone XR too, and no problems downloading updates.
4. I use my deskop with iTunes to download major updates. For minor updates I do it wirelessly (via Wifi).
5. Was or is? Should I now assume that you were able to download and install iOS 16.5, even if slowly?
6. That's not Apple Mail app. I suggest that you contact that app (Gmail?) support team and ask them.

Regards

Giulio

My pleasure, nina.

5) Good news.

6) Well, I recommend that your contact Microsoft Outlook about that.

Have a nice day.

Giulio

I am trying to download 16.5 but unsuccessfully

silas229 wrote:

I am trying to download 16.5 but unsuccessfully

What iPhone model do you own? You can only download the most current update available for the model iPhone you own.