when I receive calls they are sent directly to voicemail as if I’m ignoring it. Do not disturb is turned off and all focus settings are turned off. Sometimes it just sends them sometimes it says user busy then sends them to voicemail. I’ve tried soft boot all kinds of different options to stop this from happening. Does anyone know how I might be able to fix this issue? If you do please let me know it’s driving me nuts I appreciate it.
“IPhone 13 Pro Max”
Thanks for the reply. I have but they said it wasn’t anything to do with their end. They walked me through a reboot. They said it had to be in settings but neither of us knew what to change other than the items I already did. Any suggestions?
Axel F.
Thanks that had a lot of great information unfortunately I tried all that; however while I was looking through that stuff I went into focus/settings/options and changed calls silenced while on do not disturb to allow all callers so hopefully that’ll fix the issue. I’m not positive since do not disturb was turned off when this was happening anyways but it’s the only thing I could come up with since nothing else worked. If that does take care of it I’m still at a loss because now I’ve allowed all callers to contact me when do not disturb is on. I did notice multiple people on here are having the same issue so hopefully it’s an issue from the latest updates maybe apple with find the bug and fix it if that’s the issue. Thank you so much for trying to trouble shoot this with me I appreciate it.
Hi!
Here are some possible solutions you could try:
1) Check your Calls: Check if you have set up any options that might affect your call behavior. Go to Settings > Phone > Calls and check settings such as "Call forwarding", "Caller ID blocking" or "Block calls".
2) Restart iPhone: Try to restart your iPhone completely. Press and hold the power on/off button until the red power bar appears, then swipe to turn off the device. After your iPhone turns off completely, press and hold the power on/off button again until you see the Apple logo.
3) Update software: Make sure you have the latest version of iOS software installed on your iPhone. Go to Settings > General > Software Update to check for updates.
4) Reset network settings: Go to Settings > General > Reset and select "Reset network settings". This will erase all your network settings, including the associated Wi-Fi and Bluetooth devices, so you’ll need to reconnect to Wi-Fi networks.
5) Contact Apple Support: If the problem persists despite troubleshooting attempts, you may want to contact Apple Support for further assistance. They can provide you with specific solutions to your problem.
I hope I helped you!
I had the same problem. Tried all those things to no avail, called Apple 3x, contacted network service, who did a reset on my network connection, set phone to factory reset (sigh!). The problem was in the FOCUS setting! My phone was set to limit calls all day and night. Switched off and my calls are ringing.
Have you contacted your carrier about this issue?
Axel F.
You are welcome. I still feel that the issue is at the carrier’s end.
Axel F.
I’ll definitely have them look again it’s worth a shot. Thanks again.
Thanks those are some good ideas I’ll give them a try. Appreciate the help
Calls going straight to voicemail
