AppleTV won't connect to Internet

I use a hard wired Ethernet connection with HDMI. I have restarted the AppleTV, restarted and unplugged/replugged the HDMI connection, restarted the modem, restarted the router, and a combination of all of these.

Despite that, I get the same warning: "AppleTV cannot connect to Internet. Check your connection."

Any advice?

Apple TV HD, tvOS 16

Posted on May 26, 2023 7:54 AM

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1 reply

drake211

Level 5

5,819 points

May 26, 2023 8:04 AM in response to Don T

Hello,

I’m sorry to hear that your Apple TV is not working as expected. You may want to try a new Ethernet cable, and if this does not work Apple Support would be more than happy to help you troubleshoot more in depth.

Thanks for reaching out!

-Drake

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AppleTV won't connect to Internet

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