Roadrunner email not sending

I can receive but I can't send email from my email unless it is on my home wi fi. I'm on server port 587 and using mail.twc.com. Any suggestions?



iPhone 12

Posted on May 25, 2023 05:14 AM

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2 replies

Apr 1, 2024 08:32 PM in response to Jkjtr

Recently I noticed that they now require a secure connection with the same incoming server's credentials, and I also had to update the SMTP address. Here is the configuration for Mail at Settings... → Accounts → Server Settings (header) → Outgoing Mail Server (SMTP) that worked for my POP rr email account: (create a separate outgoing mail server "account" configuration for each unique email account since some of the fields are account-specific)


  • uncheck "Automatically manage connection settings"
  • User Name: your FULL email address
  • Password: the same password as your incoming mail server from above
  • Host Name: smtp-server.??.rr.com (where ?? matches that of your email address)
  • Port: 25
  • CHECK "use TLS/SSL"
  • Authentication: Password


And don't forget to press save in the bottom right.

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Roadrunner email not sending

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