Message icon badges missing

I see no badge on messages icon after receiving new messages suddenly after never having this problem before. Looked at all settings and are all correct.


Tried resetting the settings off and on a rebooting in between. No

luck. Can anyone help?

Posted on May 23, 2023 5:07 PM

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Question marked as Top-ranking reply

Posted on Feb 25, 2024 5:30 PM

This is an old thread but I was only getting iMessage notifications but no “green” messages. I had turned off allow notifications from unknown senders (Message -> notifications -> custom notifications). I turned this back on and the text messages (green) started showing the alert on the badge.

7 replies

May 23, 2023 9:51 PM in response to Noranine

You may get better and prompt responses if you may kindly provide the iPhone Model that you have and the iOS version if it is known to you and re-post.



With the limited information that you have provided, It is hard to even guess the problems faced by you. 


You may get faster and better responses to your query by --> Writing an effective Apple Support Commun… - Apple ...



Please re-post with detail so that someone else can help.



May 23, 2023 9:52 PM in response to Noranine

Which message app are you referring to?



For enhanced comprehension of the phenomenon, it would greatly benefit if you could kindly repost using a screenshot. Visual representations hold more impact than mere words.


Please bear in mind that this is a public forum, and when attaching a screenshot, refrain from including any personal credentials such as IP addresses, card details, email IDs, Apple IDs, IMEI numbers, serial numbers, phone numbers, order IDs, or any identifiable location information if you are sharing a map.



With the limited information that you have provided, It is hard to even guess the problems faced by you. 


You may get faster and better responses to your query by --> Writing an effective Apple Support Commun… - Apple ...



Please re-post with detail so that someone else can help.



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Message icon badges missing

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