Bluetooth interrupted Apple watch Ultra

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Uriburi23 Author

Level 1

4 points

Bluetooth interrupted Apple watch Ultra

Greetings

hi

in many types of headphones (not Apple's) when I connect the headphones the music is interrupted.

I tried resetting the watch to factory settings and then restored from the account and the phenomenon still occurs.

When I connect the headphones to the iPhone I hear fine, do you know this phenomenon?

How can this be treated? Is it possible that there is a problem with the Bluetooth component of the watch?

I have Shokz and Platronics headphones and both have the problem, with Apple or JBL headphones there is no problem.

Have you ever encountered such a case?

Apple Watch Ultra

Posted on May 23, 2023 12:56 AM

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Answer 1

mingoslkd

Community Specialist

May 24, 2023 01:02 PM in response to Uriburi23

Hi Uriburi23,

It sounds like those headsets which interrupt the audio when connecting may be expected. This page about connecting headphones to Apple Watch has some interesting information:

Play audio from Apple Watch on Bluetooth headphones or speakers without your iPhone nearby.

Tip: If you have AirPods that you set up with your iPhone, they’re ready to use with your Apple Watch—just press play.

Connect Apple Watch to Bluetooth headphones or speakers - Apple Support

First, check out the information about Bluetooth interference:

Resolve Wi-Fi and Bluetooth issues caused by wireless interference - Apple Support

You'll also want to check with the manufacturer as they may have a firmware update available.

Contact a third-party vendor - Apple Support

Cheers!

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Bluetooth interrupted Apple watch Ultra

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