johnalex Author

Level 1

8 points

We have accidentally had two AppleTV subscritions for 27 months. How does one go about securing a refund?

How do we get a refund?

Posted on May 20, 2023 12:41 PM

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2 replies

Level 10

215,497 points

May 20, 2023 12:53 PM in response to johnalex

You need to cancel one pf the subscriptions and then contact Apple Support for a refund.

click here ➡️ If you want to cancel a subscription from Apple - Apple Support

then here ➡️ Contact Apple Support to request a refund

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Level 10

145,944 points

May 20, 2023 1:16 PM in response to johnalex

It is not possible to have several instances of one subscription on one Apple ID account. To have multiple of the same subscription, you would need several Apple ID accounts. Otherwise they’d have to be different subscriptions.

See your subscriptions overview - Apple

Is this about Apple TV+, or a third party channel/content provider?

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We have accidentally had two AppleTV subscritions for 27 months. How does one go about securing a refund?

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