App missing from App Store

Hi,

I am trying to add the Spanish “Mi Vodafone” app onto my UK iPhone and when I click on the AppStore button to get the app from the Vodafone web page, the screen says it’s not available in my country. If I change my country to Spain will this cause problems with my UK subscriptions? How do I get around this. I am physically in Spain with location services turned on. Help please!

Posted on May 20, 2023 01:32 AM

Reply
Question marked as Top-ranking reply

Posted on May 22, 2023 06:29 AM

Hi TommyLD,


Details on changing your Apple ID country or region are outlined in the support article Change your Apple ID country or region. In order to make that change, your Apple ID must have a 0 account balance, you must not have any active subscriptions on your account, and you must have a payment method for the country you change to.


Of note, after that change is made:



Some apps you use now may not be available after the change in much the same way you cannot access this app presently. You can search for apps by country using Marketing Tools and Resources before proceeding to try to minimize possible impacts or losses.


Regards.

1 reply
Question marked as Top-ranking reply

May 22, 2023 06:29 AM in response to TommyLD

Hi TommyLD,


Details on changing your Apple ID country or region are outlined in the support article Change your Apple ID country or region. In order to make that change, your Apple ID must have a 0 account balance, you must not have any active subscriptions on your account, and you must have a payment method for the country you change to.


Of note, after that change is made:



Some apps you use now may not be available after the change in much the same way you cannot access this app presently. You can search for apps by country using Marketing Tools and Resources before proceeding to try to minimize possible impacts or losses.


Regards.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

App missing from App Store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.