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“The Code Entered is Invalid” when trying to redeem Apple Gift Card

Error Message:

“The Code Entered is Invalid”


[Re-Titled by Moderator]

iPhone 13, iOS 16

Posted on May 19, 2023 1:44 AM

Reply
Question marked as Top-ranking reply

Posted on May 19, 2023 6:10 AM

See this Apple article:  If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

check  ⤵️

Card is not valid

👉 Card is not valid

If you see a message that says that your card is not valid, here's what to do:

  1. Make sure that your card is not an Apple Store Gift Card. Apple Store Gift Cards are gray, white, silver, or gold. You can’t redeem Apple Store Gift Cards in the App Store or iTunes Store. Find out what to do if you have an Apple Store Gift Card or don't know what type of gift card you have.
  2. Try entering your redemption code manually. When you redeem a gift card, tap or click "You can also enter your code manually." Make sure that you enter the redemption code that begins with "X", not a different number on the card.
  3. Make sure that you enter the correct characters. Some letters and numbers look alike, such as:
  • B and 8
  • D and O
  • E and 3
  • G and 6
  • O and Q
  • O and 0
  • S and 5
  • U and V
  • Z and 2


Card has already been redeemed

Card is not activated

Code is unreadable

Code must be redeemed in a different country or region

Contact Apple Support -> Contact Apple Support.

 

Beware of -> About Gift Card Scams -> About Gift Card Scams - Official Apple Support


Instead of buying an iTunes card, you can Add money to your Apple Account balance anytime, no gift card needed, see ->  App Store & iTunes gift card -> Apple Gift Card - Apple (UK)

You may need to have a valid payment method on file.


If you have followed all the steps and instructions and if you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.


1 reply
Question marked as Top-ranking reply

May 19, 2023 6:10 AM in response to Boomb_007

See this Apple article:  If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

check  ⤵️

Card is not valid

👉 Card is not valid

If you see a message that says that your card is not valid, here's what to do:

  1. Make sure that your card is not an Apple Store Gift Card. Apple Store Gift Cards are gray, white, silver, or gold. You can’t redeem Apple Store Gift Cards in the App Store or iTunes Store. Find out what to do if you have an Apple Store Gift Card or don't know what type of gift card you have.
  2. Try entering your redemption code manually. When you redeem a gift card, tap or click "You can also enter your code manually." Make sure that you enter the redemption code that begins with "X", not a different number on the card.
  3. Make sure that you enter the correct characters. Some letters and numbers look alike, such as:
  • B and 8
  • D and O
  • E and 3
  • G and 6
  • O and Q
  • O and 0
  • S and 5
  • U and V
  • Z and 2


Card has already been redeemed

Card is not activated

Code is unreadable

Code must be redeemed in a different country or region

Contact Apple Support -> Contact Apple Support.

 

Beware of -> About Gift Card Scams -> About Gift Card Scams - Official Apple Support


Instead of buying an iTunes card, you can Add money to your Apple Account balance anytime, no gift card needed, see ->  App Store & iTunes gift card -> Apple Gift Card - Apple (UK)

You may need to have a valid payment method on file.


If you have followed all the steps and instructions and if you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.


“The Code Entered is Invalid” when trying to redeem Apple Gift Card

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