why can’t I download apps on my daughters child’s iPhone 12mini?

why can’t I download apps on my daughters child’s iPhone 12mini?

I set up a child account for my daughter and it used to allow her to download apps. Now we can’t download any apps. We can view them in the App Store but when I press get, nothing happens. I tried turning off parental control settings and allowing downloads without permission. I restarted the phone a few times. What is wrong?

iPhone 12 mini

Posted on May 16, 2023 06:04 PM

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2 replies

May 17, 2023 02:51 AM in response to mindybrill

It sounds like you are doing everything I can think of offhand. Refer to this document for ways to contact Apple --> Choose your country or region - Official Apple Support

Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support


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why can’t I download apps on my daughters child’s iPhone 12mini?

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