Firmware update issue for beats fit pro for Android

I got notification of a firmware update and followed directions. It got as far as "almost done". My Android phone screen turned off and when I turned it back on there was no sign of the updating process and when I open the app it says upload (up arrow) pending. How do I now do the firmware update?

Beats

Posted on May 10, 2023 08:21 PM

Reply
Question marked as Top-ranking reply

Posted on May 14, 2023 10:01 AM

Restart did not solve it.

5 replies

May 14, 2023 08:08 AM in response to khirsch302

Hi khirsch302,


Thank you for using the Apple Support Communities! If you restart the device, does the issue continue? Restarts can often help. To restart, press and hold power until you're prompted to turn off the device. Once it's off, press and hold power until it turns back on.


If you need a reference for further steps to update your Beats firmware, this will be your best guide: Update your Beats wireless headphones or earphones - Apple Support


Thank you.


Jan 17, 2024 09:05 AM in response to khirsch302

I have this exact issue, the Android Beats app downloaded the firmware to the buds and then a message appeared that you can continue to use the buds while they finish updating. A day later, it still is showing the same issue in the app with the Pending status and a big up arrow. I left the buds in the case, plugged into power, with case open, and next to phone all night. Still not fixed. ...

Feb 7, 2024 01:33 PM in response to khirsch302

As others seem to have experienced, I got notification of a firmware update and followed directions. It got as far as "almost done". My Android phone screen turned off and when I turned it back on there was no sign of the updating process and when I open the app it says upload (up arrow) pending. How do I now complete the firmware update? Have restarted my phone and disconnected / reconnected my beats with no change.

Also I have no other devices that I can update from the App

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Firmware update issue for beats fit pro for Android

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.