Downloaded files won't open
Hi, Support!
I have a MacBook Air with Ventura 13.3.1 (a) installed.
I have downloaded Word-documents, that i cannot open by double-clicking. When I double-click, the Word-icon will instead bounce, and the application it self opens up, however the document is not shown.
I have found some temporary solutions, meanwhile searching the wide web for a final solution:
- Moved a document to another folder, eg. Desktop, Documents, OneDrive
- Converted a document into a .zip, and then unpacked it, and then opened the newly packed document
- Opened Word and chosen a document
All three temporary solutions are okay for now, but I am about to enter my written exams, and I would love to not stress to use one of the three solutions above, and instead double-click open the file like everybody else.
I use Microsoft 365, and I also "ownership" of the Downloads folder.
My hunch is that the issue lies with the Downloads folder, but I am not sure.
Can you help?
Sincerely,
nicolai71
MacBook Air (2018 – 2020)