Apple logo on display, and flashing white light. tried unplugging power

only the apple logo is on display of my tv, and white flashing light is on the Apple TV brick


Apple TV (2nd generation)

Posted on May 7, 2023 02:52 PM

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Question marked as Top-ranking reply

Posted on May 8, 2023 02:32 AM

Those symptoms indicate a failure to start up properly. You may need to have the Apple TV system software restored (re-installed). For the non-4K models, users can do this themselves, by connecting to a computer through USB. For the 4K models, users need assistance from Apple.


Restore your Apple TV - Apple Support

If you have an Apple TV 4K
If you see a warning symbol  while trying to update the software on your Apple TV, or see a black screen on your TV and flashing indicator light on the front of your Apple TV, contact Apple Support

If you have an Apple TV HD or earlier
If you see a warning symbol  while trying to update the software, or see a black screen on your TV and a flashing indicator light on your Apple TV,  you can restore your Apple TV.
2 replies
Question marked as Top-ranking reply

May 8, 2023 02:32 AM in response to blb1960

Those symptoms indicate a failure to start up properly. You may need to have the Apple TV system software restored (re-installed). For the non-4K models, users can do this themselves, by connecting to a computer through USB. For the 4K models, users need assistance from Apple.


Restore your Apple TV - Apple Support

If you have an Apple TV 4K
If you see a warning symbol  while trying to update the software on your Apple TV, or see a black screen on your TV and flashing indicator light on the front of your Apple TV, contact Apple Support

If you have an Apple TV HD or earlier
If you see a warning symbol  while trying to update the software, or see a black screen on your TV and a flashing indicator light on your Apple TV,  you can restore your Apple TV.

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Apple logo on display, and flashing white light. tried unplugging power

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