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Web pages crash all the time in Safari on iPhone

This page encountered a problem. Or a problem repeatedly occurred. All. The. Time. Zooming makes it worse/happen faster. Other times, just going to sites triggers this. it has been happening for years and it has become maddening. This kind of a bug is honestly just inexcusable at this point and and anyone working on Safari should be ashamed to have their name associated with the product it works like a third world space exploration program.


I have the latest iOS 16.4.1. I always update and install the latest versions. I’ve cleared history and cache and everything else I can think of. Ot happens on different iPhones that are also different models. This one is a 13 Pro. The only “pro” in Safari is how profoundly often pages won’t render. Other browsers don’t have these problems. Only Safari, you know, the browser that comes with the phone and is developed by Apple who also developed said phone it should run well on.


And while I’m at it, scrolling sites with ads often causes text to not display at all after a certain point. it really makes my day when I scroll past an ad on a page and then can scroll infinitely more while only seeing a blank page background until I reload the page and lose my place (no, it doesn’t).


[Re-Titled By Moderator]

iPhone 13 Pro

Posted on May 5, 2023 7:19 PM

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Question marked as Top-ranking reply

Posted on Feb 11, 2024 11:00 PM

The only app I experience issues with is Safari - and it's almost every webpage I use now. I've done all the steps, but they don't work. I can see I’m clearly not the only person having this issue.

Similar questions

52 replies

May 5, 2023 9:09 PM in response to sypoltsystems

If you are experiencing any difficulty with third-party apps or a specific website then please contact the app developer or site publisher/host directly. Here is how



Feb 19, 2024 8:01 PM in response to Dogcow-Moof

Dogcow-Moof Said:

"It's a misbehaving web page. Safari detects when the page is working improperly and notifies you rather than crash. I use a lot of different web sites and only see this issue very, very rarely."

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Use Another Web Browser:

So, what are these Web pages to speak of? Note that not all sites are too fond of Safari. Schools and Banks typically have this issue.

Sep 17, 2024 6:15 PM in response to sypoltsystems

I figured out the issue on my end, it was one of the Safari extensions that caused the issue. After uninstalling them, I’m no longer having the issue.


As for Chrome, when it comes to iOS, all browsers are forced to use the WebKit engine, which is essentially Safari.


Desktop versions of Chrome use the Blink engine.


The reason Chrome would work is because it doesn't load the Safari extensions.

May 6, 2023 5:36 AM in response to sypoltsystems

sypoltsystems Said:

"Web pages crash *all the tine* in Safari: I do this pretty much every day. This isn’t a misbehaving app. It’s something systematic with Safari, and unfortunately, closing apps and restarting don’t work.

———-


Troubleshooting iOS Safari:

Safari is a builtin app that comes with the iOS. So, check your iPhone for updates.


As a last resort…

Set Up your iPhone Anew:

Set this up anew, as if you were to sell it. Perform as instructed here, including the iCloud logout and backup creation:  What to do Before you Sell, Give Away, or Trade in your iPhone, iPad, or iPod touch - Apple Support. Backup what need be, prior to performing this. All would go to default, and the bugs and glitches would be expected to go away.

Feb 20, 2024 3:35 PM in response to Dogcow-Moof

Dogcow-Moof Said:

"No idea; I personally don't come across them all that often.: Frankly, YouTube seems to trigger the issue more often than most."

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Reply with a Screenshot:

Take a screenshot of this message next time you see it, and reply back. Rarely though it may be, seeing the message would most certainly help. If you recall the message's wording, then google it in Google Images, and then reply back with what the image. When an app crashes, something is not responding. Streaming something on your device on a public LAN, you may be using too much of the services, and you're being kicked off.

May 27, 2024 5:58 AM in response to LogicIsExtinct

It could be that this is happening regularly and people don't care, but when it comes to Apple those of us who have been helping users here for many, many years know that just doesn't happen.


As I've also said before, if you feel it is something not operating properly, either make an appointment to have your phone examined:


Genius Bar Reservation and Apple Support Options - Apple


or work with Apple Support directly:


Contact - Official Apple Support


I personally spend hours per day using Safari on my iPhone and have never seen it crash on my iPad or iPhone.

Jun 17, 2024 2:14 PM in response to sypoltsystems

A couple of debugging steps:


* It seems Javascript related. Turning off Javascript allows me access to the page(s), they just don't work (because they need Javascript).


* I created a New User on my computer -- NOT an admin -- and I can browse to at least some of the pages as "them" (even if I login to the page as "me"), but still crashes on my main/admin account.


* The pages that crash (one example: after login -- but there are dozens, this is NOT a wave apps problem!), they crash Safari, Chrome, Firefox and DuckDuckGo browsers.


...So maybe the bug is in WebKit?


I don't know enough to offer a strong opinion about where the problem is, I'm just reporting my experience.


[Edited by Moderator]

Jun 24, 2024 1:16 PM in response to sypoltsystems

In my case, re: my crashes on iPhone browser (both Safari and Chrome), (and yes, it still happens), it may have something to do that I cannot update to IOS 17, because my phone is no longer supported. I’m on IPhone 8.


I just saw I can update to a new IOS 16, maybe that will help.


It is definitely not on every page, only those with lots of ads going on, pages that are heavy to process, and are messy. It’s a little better with Chrome.


Need to figure out getting a new phone, I guess.

Web pages crash all the time in Safari on iPhone

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