Subscriptions

Why does Apple keep trying to take away money from a subscription that hasn’t reached its due date? It doesn’t tell me which subscription on the receipt but I only have one active and that isn’t due yet.

iPhone 13, iOS 16

Posted on May 5, 2023 07:26 PM

Reply
Question marked as Top-ranking reply

Posted on May 5, 2023 07:52 PM

CJJJJJ___ Said:

"Subscriptions: Why does Apple keep trying to take away money from a subscription that hasn’t reached its due date? It doesn’t tell me which subscription on the receipt but I only have one active and that isn’t due yet."

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Troubleshooting iCloud Storage Payments:


Whom to Contact:

Contact Apple Support:

For Financial Assistance, contact Apple Support. These are user-to-user forums. We are not Apple.  Apple barely reads these site on their own time, as it is. As you may suspect, no one here would know the answer to this. So, contact Apple Support. The'll see what has occurred, and will run you through the fix. Here is the information for contacting Apple Support:

Apple Phone Support:

  • Contact Us - Choose Locations
  • Proceed from there as Necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
1 reply
Question marked as Top-ranking reply

May 5, 2023 07:52 PM in response to CJJJJJ___

CJJJJJ___ Said:

"Subscriptions: Why does Apple keep trying to take away money from a subscription that hasn’t reached its due date? It doesn’t tell me which subscription on the receipt but I only have one active and that isn’t due yet."

-------


Troubleshooting iCloud Storage Payments:


Whom to Contact:

Contact Apple Support:

For Financial Assistance, contact Apple Support. These are user-to-user forums. We are not Apple.  Apple barely reads these site on their own time, as it is. As you may suspect, no one here would know the answer to this. So, contact Apple Support. The'll see what has occurred, and will run you through the fix. Here is the information for contacting Apple Support:

Apple Phone Support:

  • Contact Us - Choose Locations
  • Proceed from there as Necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

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Subscriptions

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