Does VIP mean anything? And if sent to junk, it's not in the VIP folder, even if it is flagged as a VIP sender. Not good, if coming from my credit card company or bank
MacBook Air, macOS 13.3
I suggest you reset junk mail filters and start over. Somehow, mail junk filters are detecting an element that makes them junk.
Mail > Settings > Junk Tab > reset.
OK, I did everything that was talked about and set up a rule for VIP to go to the in box and today a VIP went into the junk folder, guess it time to contact Apple.
Refer to Restore the default criteria for identifying junk mail in Change Junk Mail settings in Mail on Mac - Apple Support:
"Use this option only if Mail no longer handles junk mail as you expect. Resetting the filter deletes everything that Mail has learned from you about junk mail."
Because Apple refuses to fix their glitches. They'd rather rake customers through a long, drawn out "try doing this" resolutions, which rarely work and only further frustrates their customers. I have contacts set up that I've designated as "VIP" and they continue to go to junk. It's absurd that Apple won't fix this.
What do you mean "not even selected"? Selecting it is a manual operation you perform.
The first box at the top was not selected so everything else was gray out
Thanks, but that is not even selected
OK, I reset the junk mail, set the filters up and made a rule to not VIP to junk.
Let's see what happens.
Thank You all for your inputs
why does some VIP emails get sent to JUNK?
