photo
I lost all the photos and videos for the last two weeks, they are not on the device or in iCloud now
iPhone 14 Pro
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
đĄ Did you know?
âș If you can't accept iCloud Terms and Conditions... Learn more >
âș If you don't see your iCloud notes in the Notes app... Learn more >
âș If you can't accept iCloud Terms and Conditions... Learn more >
âș If you don't see your iCloud notes in the Notes app... Learn more >
I lost all the photos and videos for the last two weeks, they are not on the device or in iCloud now
iPhone 14 Pro
Hi! I can definitely understand your frustration.
Have you checked the âRecently Deletedâ folder? Deleted media is stored there for up to 30 days, so itâs possible that your videos and photos are in there. If theyâre not, there is no way to recover them, unless you have recently backed up your iPhone after you saved the photos and videos.
Please have a look at these articles for more information:
If you're missing photos or videos in the Photos app - Apple Support
Delete a file or recover a file that you deleted from the Files app - Apple Support
Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
Hope you can find your photos and videos soon!
-Jay
Hi! I can definitely understand your frustration.
Have you checked the âRecently Deletedâ folder? Deleted media is stored there for up to 30 days, so itâs possible that your videos and photos are in there. If theyâre not, there is no way to recover them, unless you have recently backed up your iPhone after you saved the photos and videos.
Please have a look at these articles for more information:
If you're missing photos or videos in the Photos app - Apple Support
Delete a file or recover a file that you deleted from the Files app - Apple Support
Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
Hope you can find your photos and videos soon!
-Jay
photo