airpods case wont charge

kristafromcedar Said:

"airpods case wont charge: My airpods charge in their case but the case doesn't charge. When I plug in the case with a lightning charger an orange light shows they are connected and charging but the case doesn't actually charge."

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Troubleshooting AirPods Charge:



How to Fix This:

Try troubleshooting the power manually...

A. A Few Links to Visit:

• Start Here: Charge your AirPods with Charging Case and Learn about Battery Life - Apple Support

• If your AirPods Won’t Charge - Apple Support

• How to Clean your AirPods and EarPods - Apple Support

B. Try the Following Tasks:

• Hold Down the Button on the case for about 15 seconds.

• Use an Apple Brand Cable - not a third party one - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple)

• Remove the AirPod from the Case, then place it back in the charger. Perhaps it need to resync with he charger.