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SPettyHill88 Author

Level 1

4 points

Account disabled

My account has been disabled in the app store and Itunes. It said to contact Itunes support.

iPhone 14 Pro, iOS 16

Posted on Apr 26, 2023 8:03 AM

Top-ranking reply

Limnos

Level 10

418,861 points

Posted on Apr 26, 2023 8:04 AM

Hello,

You must contact Apple for help if you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a contact link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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Account disabled

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