I am trying to create an Apple ID for my child. When I get to the point to verify I'm an adult (enter card)/verification code it gives me the message, "There was an error, please try again later."

I am trying to create an Apple ID for my child. When I get to the point to verify, I'm an adult (enter card)/verification code it gives me the message, "There was an error, please try again later."

iPad mini 5, iPadOS 16

Posted on Apr 26, 2023 07:27 AM

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3 replies

May 13, 2023 06:00 PM in response to bodmerm

This was also happening for me so I phoned Apple Support. You can't use paypal as a method to verify you're an adult, so you need to add a different payment method to your Apple ID (under Settings on your device, Payment & Delivery) and then start the process of creating the child's Apple ID again and select "use a different payment method" when prompted.

Apr 26, 2023 07:43 AM in response to bodmerm

Make sure you have entered all the required information as per this article: Create an Apple ID for your child - Apple Support


There's a slight chance something isn't working at Apple's end. Check here --> Apple - Support - System Status


If that doesn't work then for that kind of unspecific message I suggest you contact Apple and ask them what the problem is.


Refer to this document for ways to contact Apple --> Choose your country or region - Official Apple Support

Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support




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I am trying to create an Apple ID for my child. When I get to the point to verify I'm an adult (enter card)/verification code it gives me the message, "There was an error, please try again later."

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