After update to Ventura 13.3.1, the laptop screen remains totally Black.
I've attached an external monitor and working.
So, I've already tried any of the common methods to recover from Black Laptop Screen. I.e., reset nvram, smc, boot on recovery (retina screen remains black) check the disk, reinstall the Ventura, etc. but nothing works. Is anything else I can do?
Thanks in advance.
MacBook Pro 16″, macOS 13.3
At this point there is little reason that it would make a difference, given that it does not work in Recovery, but just in case: did you try Safe Mode? Also, if you create a new admin user and log in as that user, does it make any difference?
If you hold down Option key and choose (Apple menu)->System Information
Wait... this mac has two graphics cards. Does it make any difference if you toggle the "Automatic Graphics Switching" in System Settings->Battery->Options?
At this point there is little reason that it would make a difference, given that it does not work in Recovery, but just in case: did you try Safe Mode? Also, if you create a new admin user and log in as that user, does it make any difference?
If you hold down Option key and choose (Apple menu)->System Information
Wait... this mac has two graphics cards. Does it make any difference if you toggle the "Automatic Graphics Switching" in System Settings->Battery->Options?
Hi Luis,
Thanks, for your help and I apologize for the delay, but my previous answer deleted by Apple Support for reasons I do not understand!
Anyway, I have tried the above and many more and I conclude that somehow during the update the LCD backlight was burned somehow, maybe the temperature increased or something.
So, I will go to Apple service for a fix.
Sorry to point out what is probably obvious, but… did you try raising the brightness using the larger 🔆 in the touchbar?
Thanks for the kind answer, yes it's the first thing I thought and tried :(
MacBook Pro 16 2019 Black Screen after 13.3.1 Update
