Apple watch not getting messages and notifications

My watch is connected to my iPhone and my Apple ID. It doesn't get messages or notifications. I have checked air plane mode and silent mode both are good. It is set to mirror my iPhone and I have reset my watch and done an update on both my watch and my iPhone. I have unsynced my watch and re-synced it. It worked temporarily last evening and now it doesn't work again. I have no idea where to go from here. I have turned off my iPhone and my watch and turned them back on. Still doesn't work.

Apple Watch Series 7, watchOS 9

Posted on Apr 19, 2023 5:48 AM

Reply
2 replies

Apr 20, 2023 6:12 PM in response to Nana_Wolfe

Hi Nana_Wolfe,


Thanks for using Apple Support Communities. When this happens, is your iPhone locked or unlocked? You will either get your notifications on Apple Watch or iPhone depending on whether your iPhone is locked or not. So, that may be why you experienced them working at one point. The following is from Notifications on your Apple Watch - Apple Support.


If your iPhone is unlocked, you get notifications on your iPhone instead of your Apple Watch. 
If your iPhone is locked or asleep, you get notifications on your Apple Watch, unless your Apple Watch is locked.


As for messages, check out If you can’t send or receive messages on your Apple Watch - Apple Support which contains steps that may help to resolve this.


1 Check Control Center
If you see the Do Not Disturb or Airplane Mode icons on your watch face, you need to turn the settings off in Control Center.
Touch and hold the bottom of the watch face, wait for Control Center to show, then swipe up. Tap the highlighted Do Not Disturb and Airplane Mode icons to turn off the settings.
2 Check your connection
Make sure that your Apple Watch can connect to your iPhone, cellular, or Wi-Fi. To send and receive SMS/MMS from cellular models of Apple Watch, your paired iPhone must be powered on and connected to Wi-Fi or cellular, but your iPhone doesn’t need to be nearby.
Even if your iPhone isn’t connected or powered on, you can send and receive iMessages on your Apple Watch when your Apple Watch is connected to Wi-Fi or cellular.
Learn how your Apple Watch makes connections and get help if your devices disconnect.
Try sending a message from your iPhone
If your iPhone can't send or receive messages, try to fix messages on your iPhone
Make sure that you signed in
On your iPhone, open the Apple Watch app, tap the My Watch tab, then tap General > Apple ID. 
Check your iMessage settings
On your iPhone, go to Settings > Messages and make sure that iMessage is turned on.
Then tap Send & Receive and make sure that you're using the same Apple ID that your Apple Watch is using. 
If you aren't signed in, sign in to iMessage with your Apple ID
6 Sign out of iMessage
Tap Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out. 
Then tap Settings > Messages. Turn iMessage off, then turn it back on
7 Sign in to iMessage again
Tap Settings > Messages > Send & Receive > Use your Apple ID for iMessage, then sign in.
8 Restart your Apple Watch and iPhone
Here's how to restart your Apple Watch and iPhone.
Check for updates
Here's how to update your Apple Watch and iPhone.


Kind regards.

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Apple watch not getting messages and notifications

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