Is there an issue with Greyed Out Inbox in the mail account? You can't select the inbox or anything. I tried restarting my phone, but the emails will not load on my iPhone 14 Pro. It is showing new emails that I cannot access.
Hi yoli830,
From what you've shared it sounds like the Mail app specifically is not performing as expected. To start we recommend following the guidance listed here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support
These steps are good for any issues that may be related to a specific app. Should the behavior persist please review your email set up to ensure you can send and receive emails as expected as there may be an account issue: If you can’t send email on your iPhone or iPad - Apple Support
Regards.
Hi yoli830,
From what you've shared it sounds like the Mail app specifically is not performing as expected. To start we recommend following the guidance listed here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support
These steps are good for any issues that may be related to a specific app. Should the behavior persist please review your email set up to ensure you can send and receive emails as expected as there may be an account issue: If you can’t send email on your iPhone or iPad - Apple Support
Regards.
Thank you for your help...I got it working...
Hey yoli830,
Happy to hear that you were able to get that resolved. Thanks for letting us know!
Have a great week.
Greyed out Inbox in mail account
