My AirPods couldn't be verified, are they fake?

Cjtoovalid Said:

"If it says not verified then is it definitely fake"

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Troubelshooting AirPods Mismatch:

A. Start here: If you see an alert that says "AirPods Mismatch" - Apple Support

B. Verifying Genuine AirPods:

1. Get the Serial Number: Find the Serial Number of your AirPods - Apple Support
2. Enter the Serial Number here: https://checkcoverage.apple.com/.
3. View the Results: If all shows up as an AirPod, then you are fine. If not, then these are fake, and that is likely why you are getting the issue of connectivity.

C. A Glitch in Apple's Device Database?

I would contact Apple Support, asking them if there is a glitch in their user database. You should not be getting this message, if they have already been repaired. If these are used, then that may be why this is occurring.

Apple Contact Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary
• Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Hey Cjoovalid,

There is a strong possibility that your AirPods are fake if Apple can not verify them. What firmware are you running on your AirPods? You can check by going into Settings >> Bluetooth >> Click on the (i) icon next to your AirPods >> Scroll down to the About Section and see where it says: "Version." The most resent firmware update is 5E133, but if your AirPods are on a version older then 5B59 then there could be a good possibility that your AirPods are not a genuine Apple product. :(

You can see how to update your AirPods here, and the different firmware updates that have come out: About firmware updates for AirPods - Apple Support (IE)

Hope this helps! It happens to the best of us man.