My SIM card is stuck in my iPhone 13 Pro Max. The tray is empty and I need the card to put in my new phone.
My SIM is stuck in my phone and the tray came out empty. I need it for my replacement phone and my new one came without one.
Go to this page to find your nearest Apple Authorized Service Provider (AASP) or Apple Authorized Distributor (AAD) --> Find Locations
How to make a Genius Bar appointment
1. Go to Genius Bar Reservation and Apple Support Options - Apple
2. Go to "Get hardware help".
3. Select your hardware and continue selecting options requiring replacing parts until you see "Bring in for Repair"
4. Sign in with your Apple ID
If that is not convenient, call your carrier about sending you a new one.