You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Store

My App Store on my phone is not working. It won’t let me update apps or download any. I can’t even get into the App Store.

Posted on Apr 13, 2023 8:23 AM

Top-ranking reply

Limnos

Level 10

418,855 points

Posted on Apr 13, 2023 8:24 AM

You must contact Apple for help if you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a contact link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

View in context

Apple Store

Similar questions