My son has a Iphone 12 The last time it updated it ask for the Apple ID and Password he does not remeber either one

My son has a iPhone 12 The last time it updated it ask for the Apple ID and Password he does not remember either one how can I recover it. iTunes is saying that they cannot find the device or number.

iPhone 12

Posted on Apr 13, 2023 05:46 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 13, 2023 06:21 AM

Please check for your son ⤵️

Have you forgotten your Apple ID?, Check your Apple ID via your email box, see this Apple article: If you forgot your Apple ID

If you forgot your Apple ID email address or phone number - Apple Support                  

 

OR see -> Having trouble signing in?

https://iforgot.apple.com/password/verify/appleid


See also -> If you can't connect or sign in to iCloud

If you can't connect or sign in to iCloud - Apple Support


See -> Change your Apple ID password -> Change your Apple ID password - Apple Support

 

Then see this Apple article: What to do after you change your Apple ID or password

What to do after you change your Apple ID or password - Apple Support


You can help your son, see -> Help a friend or family member as their account recovery contact

Help a friend or family member as their account recovery contact - Apple Support (IN)


1 reply
Question marked as Top-ranking reply

Apr 13, 2023 06:21 AM in response to daisie194

Please check for your son ⤵️

Have you forgotten your Apple ID?, Check your Apple ID via your email box, see this Apple article: If you forgot your Apple ID

If you forgot your Apple ID email address or phone number - Apple Support                  

 

OR see -> Having trouble signing in?

https://iforgot.apple.com/password/verify/appleid


See also -> If you can't connect or sign in to iCloud

If you can't connect or sign in to iCloud - Apple Support


See -> Change your Apple ID password -> Change your Apple ID password - Apple Support

 

Then see this Apple article: What to do after you change your Apple ID or password

What to do after you change your Apple ID or password - Apple Support


You can help your son, see -> Help a friend or family member as their account recovery contact

Help a friend or family member as their account recovery contact - Apple Support (IN)


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My son has a Iphone 12 The last time it updated it ask for the Apple ID and Password he does not remeber either one

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.