Returns of dr beats on recall and how can I get money back

I have a re beats pod xl that is on a recall and I am about to return them but as they were a gift I don't have the receipt or payment method.

Where will apple or how will apple send the refund / payment


Mike

Beats

Posted on Apr 11, 2023 10:56 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 17, 2023 11:48 PM

It's right there in the article.

Since you apparently didn't read it:

Return Process

Here’s how the process works:

  • Please submit your return request by completing this web form.
  • We will send you a postage paid box so you can return your Pill XL speaker to us.
  • After we receive it, your Apple Store credit or electronic payment will be available within approximately 3 weeks.



From the web format you fill out:

How would you like to be reimbursed?


Apple Store credit


Electronic payment



If you choose an Apple Store credit, it will be provided via email and may be used in the Apple Store or an Apple Retail Store.


If you choose electronic payment, it will be issued directly to your bank account.

4 replies
Question marked as Top-ranking reply

Apr 17, 2023 11:48 PM in response to Mikedrebeats

It's right there in the article.

Since you apparently didn't read it:

Return Process

Here’s how the process works:

  • Please submit your return request by completing this web form.
  • We will send you a postage paid box so you can return your Pill XL speaker to us.
  • After we receive it, your Apple Store credit or electronic payment will be available within approximately 3 weeks.



From the web format you fill out:

How would you like to be reimbursed?


Apple Store credit


Electronic payment



If you choose an Apple Store credit, it will be provided via email and may be used in the Apple Store or an Apple Retail Store.


If you choose electronic payment, it will be issued directly to your bank account.

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Returns of dr beats on recall and how can I get money back

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