For context, I am in an Apple iCloud family where I am the parent/guardian but not the organiser.
I would like to add a new payment method to my iCloud account, but the option to “Add Payment Method” is grayed out. The same issue is apparent across all of my iCloud devices.
This is how the “Payment and Shipping” page appears on my iPhone. How can I add a new payment method?
iPhone 14 Pro Max
If an app or feature on your device is not working or is restricted, it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution. See how to use Screen Time on an iPhone, iPad, or iPod touch by clicking here --> Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support
Refer to this document for ways to contact Apple --> Choose your country or region - Official Apple Support
Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support
My screen time is off and it’s my personal phone not related to any organisation and it company
My screen time is off and it’s my personal phone not related to any organisation and it company
The “Add Payment Method” button button is grayed out and disabled. How can I add a new payment method?
