Sharing and Permissions always ''fetching"

Hello, my 2015 Macbook Pro crashed, fortunately I have 2 hard drive backups ...however, I cannot access my Photos or iTunes library on the new Macbook (non compatibility with newer technology).

I then tried to open these folders on my partners 2015 Macbook Pro, but access is denied to these and other folders. I tried to change permissions but there are no usernames listed, only "fetching". I then tried to add the relevant username (with password associated) but nothing happens, only 'fetching' or 'everyone' in the list and access remains denied for both.

It didn't occur to me that having diligently backed up my computer all these years, I would not actually be able to open the files on another computer. Please help, 12 years of photos and music at stake :-( Thanks in advance for any advice.




Earlier Mac models

Posted on Apr 10, 2023 04:04 AM

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Posted on Apr 10, 2023 08:06 AM

Hi, I believe "fetching" is looking for a user that doesn't exist now, at least with both matching name & number.


Are the backups Time Machine?


Are the backups encrypted?


http://oldtoad.net/pondini.org/TM/B5.html


http://oldtoad.net/pondini.org/TM/B6.html

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3 replies

May 13, 2023 10:41 AM in response to BDAqua

Hello BDAqua, thank you so much for your reply which I have just seen (I was using my partners computer and they've only just told me that I had a message)

The 2 backups were via Time Machine on 2 separate external Hard Drives.

I don't know if the back-ups are encrypted...we bought the external Hard Drives at the same time as the computers and pretty much just plugged them in as I recall.

Is there a way I could find out?

When you mentioned matching name and number - which numbers are you referring to? The computer serial number or a telephone number? Please excuse my ignorance and thank you in advance.

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Sharing and Permissions always ''fetching"

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