Over 1000 songs disappeared from shazam

Why my Shazam songs suddenly disappear and how can I get them back

iPhone 12 Pro Max

Posted on Apr 9, 2023 02:52 PM

Reply
1 reply

Apr 11, 2023 11:30 AM in response to teresagirl1

Hello teresagirl1,


Welcome to Apple Support Communities. 


We understand that you have identified some music using Shazam and no longer see those songs listed in My Music. We are happy to help.


Do you recall if you backed up your Shazams? Do you have Shazam on another device? If so, are the Shazams showing there?


Many times restarting can resolve many concerns. Please use the steps here to restart your iPhone: Restart your iPhone - Apple Support


After your iPhone has fully restarted, do you see your Shazams? Please use the steps here to find previous Shazams and back up Shazams: Use Shazam on iPhone, iPad, Apple Watch, or Mac - Apple Support

"Find previous Shazams

To find previous Shazams on iPhone or iPad, swipe up on the main Shazam screen to access My Music. To delete a Shazam, tap the More button next to that Shazam, then tap “Remove from My Music.”

On Mac, recent Shazams appear below the Shazam button.

On Apple Watch, recent Shazams appear below the Shazam button and are also saved to My Music on the paired iPhone.

Back up your Shazams in iCloud on iPhone or iPad

When you first install Shazam on your iPhone or iPad, your Shazams are automatically backed up to iCloud. Make sure you're signed in with your Apple ID and that you've turned on iCloud for Shazam on your device. 

When you back up your Shazams, you won't lose them if something happens to your device. You can also access your Shazams on your other devices when you sign in with the same Apple ID. 

If you choose not to back up your Shazams in iCloud, they’re still saved on your device. You can back up your Shazams to iCloud at any time, unless you restored your device back to its factory settings or you get a new device.

Sync Music Recognition in Control Center with the Shazam App 

When you turn on Music Recognition and Shazam in iCloud settings on your device, your song history is synced across the Shazam App and Control Center. In most cases, this happens automatically. Here’s what to do if it isn’t working:

  1. Make sure you've updated Shazam to the latest version.
  2. Make sure you have two-factor authentication set up for your Apple ID.
  3. Go to Settings > your name. 
  4. Tap iCloud.
  5. Turn on Music Recognition.
  6. Turn on Shazam.

When you sync Shazam in Control Center with iCloud, your Shazams will no longer be available in your account at shazam.com. And because Shazam will no longer be storing your data, you won’t be able to get copy of your Shazam data from Shazam.com."


Let us know if you have further questions.


Take care.

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Over 1000 songs disappeared from shazam

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