Problem synching cards from wallet on iPhone X to apple phone (8, I think)

I have added a loyalty card (scene) and some passes (tickets to an event) to my wallet on my phone. However, they do not show up on my watch. I have used my watch connected to this phone for ages, so I know they are connected. As well, my credit card and an automobile association card that are in my wallet show up on my watch (I use the credit card to pay all the time). How can I get the other cards/passes to show up on my watch? I have scoured the internet and this site and the answers are mainly telling me how to set things up (which I have done). Any help? Thanks!!

Apple Watch Series 8

Posted on Apr 8, 2023 03:28 PM

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Question marked as Top-ranking reply

Posted on Apr 8, 2023 07:19 PM

If your loyalty card and passes are not showing up on your Apple Watch even though they are in your iPhone's Wallet, here are a few things you can try:

  1. Make sure that your Apple Watch is updated to the latest version of watchOS and that your iPhone is updated to the latest version of iOS.
  2. Check that the cards and passes are set to show on your Apple Watch. On your iPhone, go to the Wallet app, select the card or pass you want to show on your watch, and scroll down to the "Show on Lock Screen" option. Make sure this is turned on.
  3. Restart your Apple Watch and iPhone. Turn off your Apple Watch by holding the side button until the power off slider appears. Then slide the slider to the right to power off your watch. To turn it back on, hold the side button until the Apple logo appears. For your iPhone, press and hold the Sleep/Wake button until the slider appears, then slide to power off. To turn it back on, press and hold the Sleep/Wake button until the Apple logo appears.
  4. Remove and re-add the cards and passes to your iPhone's Wallet. Open the Wallet app, select the card or pass, and tap the "i" icon in the lower-right corner. Then, tap "Remove Pass" and confirm. To add the card or pass back, tap the "+" icon in the upper-right corner of the Wallet app and follow the prompts.
  5. Reset your Apple Watch. If the above steps do not work, you can try resetting your Apple Watch by going to Settings > General > Reset and selecting "Erase All Content and Settings". However, this will erase all data on your watch, so make sure to back up any important information before proceeding.

If none of these steps work, it's possible that the cards and passes may not be compatible with Apple Watch, or there may be a technical issue with your device. In this case, you may need to contact Apple Support or visit an Apple Store for further assistance.

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Question marked as Top-ranking reply

Apr 8, 2023 07:19 PM in response to LauttWest

If your loyalty card and passes are not showing up on your Apple Watch even though they are in your iPhone's Wallet, here are a few things you can try:

  1. Make sure that your Apple Watch is updated to the latest version of watchOS and that your iPhone is updated to the latest version of iOS.
  2. Check that the cards and passes are set to show on your Apple Watch. On your iPhone, go to the Wallet app, select the card or pass you want to show on your watch, and scroll down to the "Show on Lock Screen" option. Make sure this is turned on.
  3. Restart your Apple Watch and iPhone. Turn off your Apple Watch by holding the side button until the power off slider appears. Then slide the slider to the right to power off your watch. To turn it back on, hold the side button until the Apple logo appears. For your iPhone, press and hold the Sleep/Wake button until the slider appears, then slide to power off. To turn it back on, press and hold the Sleep/Wake button until the Apple logo appears.
  4. Remove and re-add the cards and passes to your iPhone's Wallet. Open the Wallet app, select the card or pass, and tap the "i" icon in the lower-right corner. Then, tap "Remove Pass" and confirm. To add the card or pass back, tap the "+" icon in the upper-right corner of the Wallet app and follow the prompts.
  5. Reset your Apple Watch. If the above steps do not work, you can try resetting your Apple Watch by going to Settings > General > Reset and selecting "Erase All Content and Settings". However, this will erase all data on your watch, so make sure to back up any important information before proceeding.

If none of these steps work, it's possible that the cards and passes may not be compatible with Apple Watch, or there may be a technical issue with your device. In this case, you may need to contact Apple Support or visit an Apple Store for further assistance.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Problem synching cards from wallet on iPhone X to apple phone (8, I think)

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