After upgrading to ventura my keyboard and mouse just stopped working. I've tried different keyboards and mice but they didn't work either. Now i can't do anything because i can't go into the settings or go into recovery mode. I can just boot up my mac and shut it down.
If someone knows how to fix this please let me know...
Mac Pro, macOS 13.3
Hi devinePT,
Thank you for using the Apple Support Communities! Are you able to test with a USB keyboard? If so, the steps below may help:
If your Mac doesn’t respond to key presses
If your Mac doesn’t respond when you press the keys on your keyboard, or if pressing some keys has unexpected results, try the following.
If no keys work on an external keyboard
* Disconnect and reconnect the keyboard. Make sure the connector is completely inserted into the port.
* Connect your keyboard to a different USB port or to a different Mac. If this solves the problem, your Mac may need to be repaired. Contact Apple or an Apple Authorized Service Provider for service. Repairs performed by untrained individuals or using non-genuine Apple parts may affect the safety and functionality of the device.
* Connect a different keyboard to this Mac. If this solves the problem, you may need to take your keyboard in for service.
Hope this helps!
Have a great day.
Hi devinePT,
Thank you for using the Apple Support Communities! Are you able to test with a USB keyboard? If so, the steps below may help:
If your Mac doesn’t respond to key presses
If your Mac doesn’t respond when you press the keys on your keyboard, or if pressing some keys has unexpected results, try the following.
If no keys work on an external keyboard
* Disconnect and reconnect the keyboard. Make sure the connector is completely inserted into the port.
* Connect your keyboard to a different USB port or to a different Mac. If this solves the problem, your Mac may need to be repaired. Contact Apple or an Apple Authorized Service Provider for service. Repairs performed by untrained individuals or using non-genuine Apple parts may affect the safety and functionality of the device.
* Connect a different keyboard to this Mac. If this solves the problem, you may need to take your keyboard in for service.
Hope this helps!
Have a great day.
Keyboard and mouse not being recognised by mac after upgrading to Ventura
