How to access enable my account when disconnect from Apple Store and iTunes

Why is my phone telling me that my account has been disabled in Apple Store and iTunes

Posted on Apr 2, 2023 07:52 PM

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2 replies

Apr 2, 2023 08:01 PM in response to Shamarcode

Shamarcode Said:

"How to access enable my account when disconnect from Apple Store and iTunes: Why is my phone telling me that my account has been disabled in Apple Store and iTunes"

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Troubleshooting a Disabled Account:

You need to reenable your Apple ID. Do so by contacting Apple Support

Start Here: If a Message Says 'Your account has been disabled in the App Store and iTune' - Apple Support'.


So, what to do...

Contact Apple support:

Let Apple know about this, and let them know where you had purchased this.  Apple would most certainly look in to this.

Apple Contact Info:

Why the Wait:

Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)


Why Accounts Become Disabled:

When your iTunes Account has been disabled, and that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.

Possible Reasons Could Include: 

  • Too many unsuccessful login attempts
  • VPN (Virtual Private Network) usage
  • Consistent transactions
  • Session Times Out
  • Disobeying Terms & Conditions

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How to access enable my account when disconnect from Apple Store and iTunes

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