iTunes does not sync

I can not sync my iPhone to my iTunes. When I try, it goes to 'preparing to sync' then 'waiting for changes to be applied' but nothing happens. I have done this on separate computers and separate phones. I am using an iPhone 14 and Windows 11.

Windows, Windows 10

Posted on Apr 2, 2023 01:27 AM

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1 reply

Apr 5, 2023 02:55 PM in response to bill109

Hello bill109,


We would like to see how we can help you with your iPhone not syncing to your computer as expected. Follow the steps in this link, though you may not be seeing error -54, the steps should help to resolve the issue: If you see error -54 when you sync with your computer - Apple Support


"1.Consolidate the media files in your computer

The media files in the Music app or iTunes library might be stored in several locations. Try consolidating your files into one library.

 

2.Check for issues with third-party security software

Some third-party software, including security software, can interfere with the sync process between your computer and your device. Change your security software's setupand see if it fixes the issue.

 

3.Sync a small amount of content

Sync only a small amount of content at a time. Add more content until you see the error again. By doing this, you'll identify the content that causes the issue.

 

4.Delete and re-download content

If the issue happens with content from the iTunes Store, delete and then redownload the apps and delete and then redownload music. Or, download the apps and download music directly to your iPhone, iPad, or iPod touch.

 

5.Delete and re-import content

If the content isn't from the iTunes Store, delete and then re-import it from the original source.

 

6.Remove PDF files from the sync process

This issue might happen when you try to transfer iTunes apps purchases or transfer iTunes music purchases from your iOS or iPadOS device to your computer. This might also happen when you try to sync with Apple Books, because it uses the same process. If so, there might be a problem with a PDF file saved to the Books app on your iOS device.

To fix the issue, use the Share option in the Books app on your device to email the PDF to yourself. This saves a copy of the PDF in your email account and shares it with the email address you choose, which can be accessed from your computer. Then, remove the PDF file from your device."


Cheers!

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iTunes does not sync

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