Unrecognised payment every month

I have a unrecognised payment that charges me 9.99 every month. I searched everywhere i did everything and i cannot find any subscription on my phone. I dont know what to do



iPhone SE, iOS 14

Posted on Apr 1, 2023 10:30 PM

Reply
2 replies

Apr 2, 2023 08:28 AM in response to ivaylo179

If it is not a subscription (see: If you want to cancel a subscription from Apple - Apple Support ), another possibility is an iCloud storage plan that has been upgraded to 2TB.


Cancel upgraded iCloud storage by downgrading to the free 5GB plan. See instructions in the following Apple article: Downgrade or cancel your iCloud+ plan - Apple Support


If that doesn't help, be aware that this is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. Apple has a support article about charges — see each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help. See: If you see 'apple.com/bill' on your billing statement - Apple Support

or go to Subscriptions and Billing - Official Apple Support





This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unrecognised payment every month

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.