Mac Studio ethernet port
My new Mac Studio with native Ethernet port has a green ’connected’ dot. The computer will not connect to the internet. Called Apple Support. After 1 1/2 hours of work we were told to take it to the Apple store.
At the store the darn thing fired right up when they hooked up the Ethernet port. Suggested we buy a new cable. I have used the cable with my Mac Air adapter and plugged into the usb-c port of the Studio and then I CAN access the internet. So the cable is good -I’m assuming. I’m an ever learning baby boomer on computers. I called Apple Support again with my information that the adapter works with the Ethernet cable. Now I have a service code to return the computer for exchange. I’m past the 14 days window of return. I would want a new Mac anyway. Any information on what I might try to make this native Ethernet port work?