Not Sharing with Family

I’ve restarted the phone I’m trying to share my iCloud+ plan with, I’ve signed out of the Apple ID on the phone. I’ve gone through all the prompts it tells me to do as well as the verification codes it sends. It still does not update the storage on the phone. I am sharing 2TB of data and it shows she has only 5GB

iPhone 14 Pro Max, iOS 16

Posted on Mar 29, 2023 07:16 AM

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1 reply

Apr 1, 2023 03:31 PM in response to iCloudPlusProblems

Hi iCloudPlusProblems,


Thanks for reaching out to Apple Support Communities.


It sounds like you’re having an issue with sharing your iCloud+ with 2TB storage plan.


We’re happy to assist.


We recommend checking out the steps in the section titled "Share iCloud+ with everyone in your family" from the article here: Share iCloud+ with your family - Apple Support


On your iPhone, iPad, or iPod touch
In iOS 16 or iPadOS 16 or later:
1. If you haven't set up Family Sharing yet, set up Family Sharing
2. Go to Settings > Family. 
3. Tap Subscriptions.
4. Tap iCloud+.
5. Follow the steps to share your existing plan.
6. Use Messages to let any family members with an existing iCloud+ plan know that they can now switch to your shared iCloud+ plan.

In iOS 15 or iPadOS 15 or earlier:
1. If you haven't set up Family Sharing yet, set up Family Sharing
2. Go to Settings > [your name].
3. Tap Family Sharing.
4. Tap iCloud+.
5. Follow the steps to share your existing plan.
6. Use Messages to let any family members with an existing iCloud+ plan know that they can now switch to your shared iCloud+ plan.


The reason why we’re recommending the steps above is because they directly address the issue you initially posted about: you’re having an issue with sharing your iCloud+ with 2TB storage plan.


Should the issue continue, follow-up with the steps in this article: How to share purchases with your family - Apple Support


Please let us know the outcome after giving the above steps a try.


Cheers!

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Not Sharing with Family

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