At the apple store, I tested some airpod pros by connecting to my iPhone. I'm trying to remove them from my iphone, but can't. Every time I remove the device from my iPhone, it reappears.
I also tried removing from both "find my" app on my iphone and webbrower.
Please advise.
[Re-Titled by Moderator]
AirPods Pro
Hi AppleTvHelp480,
It sounds like you've done some incredible troubleshooting trying to remove the AirPods from your iPhone. It's possible Find My and/or other devices is preserving the AirPods connection and syncing it back to your device.
First, if you have additional Apple devices that use the same iCloud account with Find My capabilities (e.g. other iPhone, iPad, iPod touch, or Mac devices or computers), gather those and power everything down except your iPhone. Then follow these steps in this order (on your iPhone) to see if you can get the AirPods to disappear permanently.
Do the AirPods return? If they do, you may need to reach out to the Apple Store that you visited to see if they can locate and reset the AirPods for you.
We hope this helps.
Kindest Regards.
Hi AppleTvHelp480,
It sounds like you've done some incredible troubleshooting trying to remove the AirPods from your iPhone. It's possible Find My and/or other devices is preserving the AirPods connection and syncing it back to your device.
First, if you have additional Apple devices that use the same iCloud account with Find My capabilities (e.g. other iPhone, iPad, iPod touch, or Mac devices or computers), gather those and power everything down except your iPhone. Then follow these steps in this order (on your iPhone) to see if you can get the AirPods to disappear permanently.
Do the AirPods return? If they do, you may need to reach out to the Apple Store that you visited to see if they can locate and reset the AirPods for you.
We hope this helps.
Kindest Regards.
Can't remove AirPod Pros from my iPhone
