You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

Apple introduces powerful new iPad mini built for Apple Intelligence. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

kade_supreya Author

Level 1

6 points

can't reset security questions

I can't reset security questions.

I got the answered "We don’t have sufficient information to reset your security questions."

how can i fix it?

iPad mini, iOS 9

Posted on Mar 28, 2023 2:52 AM

Top-ranking reply

LotusPilot

Community+ 2024

Level 10

288,398 points

Posted on Mar 28, 2023 3:24 AM

Start here:

If you forgot the answers to your Apple ID security questions - Apple Support

If you need assistance with your AppleID account, you would be best advised to seek assistance directly from from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page.

Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044

View in context

can't reset security questions

Similar questions