Why is my Apple Music not linking to Alexa?

Hello gisselle21,

We'd like to help you get your Apple Music subscription linked to Alexa. Let's walk through our guide here: Play Apple Music with Alexa - Apple Support

First, make sure you have the following requirements met:

• An active Apple Music subscription.
• An Amazon Echo, Amazon Fire TV, or Alexa-enabled Sonos speaker that you already set up with the Amazon Alexa app on your iOS or Android device.
• Your iPhone has already been setup with Alexa.
• Your iOS is fully updated: Update your iPhone or iPad - Apple Support

Then, walk through the following steps:

1. Open the Amazon Alexa app.

2. In the lower-right corner, tap More.

3. Tap Skills & Games.

4. In the upper-right corner, tap the search field, then enter Apple Music.

5. Tap Enable To Use.

6. Tap Settings.

7. Tap Link Account.

8. Follow the instructions to sign in with your Apple ID. Get help signing in with two-factor authentication.

Reply back if you need additional help.

Take care.