When listening to Apple Music, I will be listening and it will randomly stop and restart the app. I then have to go back and either choose a new song or press shuffle again. It does this on and off Wi-Fi. There's no specific song or number of songs that I skip through that it will do this, it is completely random. I've turned the "automatic hearing" or whatever Google said off. Please help. This is so frustrating.
iPhone 14 Pro Max
Hello caylan2815,
If an app on your iPhone or iPad doesn't work as expected, you can try to resolve the issue by completing the steps here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support
You may find these steps helpful:
1. Close and reopen the app
2. Restart your device
3. Check for updates
4. Delete the app, then redownload it
You can see more detail about those steps in the article we mentioned above.
If those steps don't resolve the issue we recommend reaching out to Official Apple Support.
Thanks.
Apple Music randomly disconnecting/restarting
