Scam help Alpemix
It happened....Mac locked up with warnings about a Trojan being attached. I called the number...Alpemix was installed..got suspicious...hung up...How do I make my info is safe?
iMac 21.5″, macOS 13.2
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User profile for user:
bailier
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Community Specialist
Hello swinghammer33,
We suggest making sure you've uninstalled any apps you don't recognize using these steps: Install and uninstall apps from the internet or a disc on Mac - Apple Support
Additionally, you may want to review this article: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
If you believe your Apple ID information may have been compromised, this article should help as well: If you think your Apple ID has been compromised - Apple Support
We hope that helps.
Take care.