Trouble adding child account

Hi Kdpics77,

We appreciate you reaching out to us.

We’d like to start by making sure that we're on the same page. Are you creating the child account on your iPhone or your child's iPhone?

To create the child account on your iPhone, please follow the steps below.

If you are using iPhone 16 or later, please follow the steps below.

1. "Go to Settings > Family. 
2. Tap the Add Member button .
3. Tap Create Child Account, then tap Continue.
4. Enter the child's name and birth date. Be sure to enter the correct birth date — you can't change it later.
5. Follow the onscreen instructions to finish setting up the account. For your child's Apple ID, you can use their email address, the suggested @icloud.com address, or their Game Center nickname."

If you are using iPhone 15 or earlier, please follow the steps below.

1. "Go to Settings.
2. Tap your name, then tap Family Sharing. 
3. Tap Add Member.
4. Tap Create an Account for a Child, then tap Continue.
5. Follow the onscreen instructions to finish setting up the account. You can use the child's email address for their Apple ID, or their Game Center nickname. Be sure to enter the correct birth date — you can't change it later."

You can use the article below as a reference.

Create an Apple ID for your child - Apple Support

Take care!

I’m also having the same exact issue. I just bought a new iPad for my son and it will not let me create a child account. It goes as far as verifying my PayPal and then it says it can not connect. I have restarted both devices numerous times. Updated both devices. Tried a different payment verification and it will not work. It keeps saying either the service is temporarily not working and to try again later. Or that it cannot connect to the server. I’ve tried so many times now that it won’t even send me a code for the PayPal account anymore. It’s very frustrating and I’ve been trying for over 24 hours now to set this up for my son. I have been buying apple products since the very first iPhone and I have never had an issue like this before. Hoping to hear an answer back to figure out how to fix this issue. Thank you

Thank you so much! You are a lifesaver. That just worked for me too. Saved me from contacted them. Have a great day!