Keyboard & trackpad froze

Hi there Mbukhari,

Let's test this behavior in safe mode. When you start up in safe mode, your Mac runs a basic disk repair and prevents certain items from launching, so it's a good way to narrow the issue down. You can follow the steps below to boot up in safe mode:

Apple silicon

1. Shut down your Mac.

2. Turn on your Mac and continue to press and hold the power button until you see the startup options window.

3. Select your startup disk, then press and hold the Shift key while clicking “Continue in Safe Mode.”

4. Log in to your Mac. You might be asked to log in again.

If the issue doesn't continue when booted up in safe mode, have a look at this information:

If the issue doesn't continue while in safe mode, leave safe mode by restarting your Mac normally. Then test for the issue again. The issue might be resolved.

If the issue returns after leaving safe mode, startup items are probably at fault. Apps can install such items in numerous places, and they aren't always easy to find or recognize. For that reason, you should first make sure that you've installed any available updates for your Apple software and third-party apps.

If updating your software doesn't help, try any of these solutions:

* Test your login items.

* To learn whether software in your user account is causing the issue, set up a new user account, then log in to it and try to reproduce the issue in that account.

* Unplug all accessories from your Mac, including printers, drives, USB hubs, and other nonessential devices. You could have an issue with one or more of those devices or their cables.

* Reinstall macOS.

If the issue does still happen in safe mode, follow this guidance to reinstall macOS:

If the issue continues while in safe mode, or your Mac restarts several times and then shuts down while starting up in safe mode, you should reinstall macOS and make sure that your Apple software and third-party apps are up to date.

Let us know how it goes.

Thanks!