macOS Photos: "Syncing with iCloud paused" and it won't unpause

I'm on the latest Ventura (13.2.1). When I launch Photos, and scroll to the bottom of my library, I see a message saying, "Syncing with iCloud paused. Saving battery power." My MacBook Pro is charged to 100% and is plugged into power.

There is a button to sync now. When I click it, it prompts me to Cancel or Resume. I click Resume. But it does nothing.

It's been stuck like this for more than a day and has persisted after restarting the computer. I'm still waiting for important photos to sync to iCloud. What do I do?

MacBook Pro (M1, 2020)

Posted on Mar 20, 2023 03:45 PM

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2 replies

jmarse1

Community Specialist

Mar 22, 2023 07:22 AM in response to David Das

Hi David Das,

We'll be glad to assist. If you're connected to power, this shouldn't be happening. With that said, cancelling the sync as shown in the message, then closing and re-opening the Photos app may resolve this for you. Make sure to close the app as outlined in Quit apps on Mac - Apple Support

If it persists after that, reach out to Apple for more help: Get Support

Cheers.

Mar 22, 2023 08:30 AM in response to David Das

Try re-starting your computer in Safe Mode. This bypasses certain potentially disruptive processes. Safe Mode is different for different computers, so see this:

Start up your Mac in safe mode - Apple Support

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macOS Photos: "Syncing with iCloud paused" and it won't unpause