Apple launches Apple Store app in India
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The Apple Store app provides customers with the most personalized way to shop for Apple’s innovative lineup of products and services. Learn more >
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my Mac Pro will not allow me to save my current open files. Ordinarily, when I click-on “save-as”, the box (containing every doc I’ve ever saved) pops up enabling me to save my changes to any folder I want. However, since the box does not appear, I have no way to save them. I can pull up the box via “Finder” yet this doesn’t help with trying to save what I’m working on. Any suggestions?
MacBook Pro 13″, 12.6
Hello russmike04,
If you're unable to access the Save option in applications, you'll want to start with the basics like restarting the system and making sure it's up to date.
You can try starting up the computer in safe mode to see if the Save option works there. This will help to isolate if the issue is being caused by 3rd party software on the system.
Start up your Mac in safe mode
You can also try switching to a different user account to see if the Save option works there. This will help to isolate if the issue is user account specific or system wide.
Switch quickly between users on Mac
If you're still unable to get the Save option to work, you'll want to contact Apple for assistance: Get Support
Cheers!
Hello russmike04,
If you're unable to access the Save option in applications, you'll want to start with the basics like restarting the system and making sure it's up to date.
You can try starting up the computer in safe mode to see if the Save option works there. This will help to isolate if the issue is being caused by 3rd party software on the system.
Start up your Mac in safe mode
You can also try switching to a different user account to see if the Save option works there. This will help to isolate if the issue is user account specific or system wide.
Switch quickly between users on Mac
If you're still unable to get the Save option to work, you'll want to contact Apple for assistance: Get Support
Cheers!
“Save as” cannot save
