Unresponsive iPad Air 3 - intermittent

Unresponsive screen - my ipad air 3 screen is unresponsive at times. it will get stuck or very slow to respond to touch, both on keyboard and scrolling or selecting.. I tried resetting, restarting, but still it happens? the screen is not damaged. It responds after multiple touches or if I rotate the iPad? I updated to the latest version, reset, restarted. No change. Any suggestions. Removed screen protector, still no joy.

Posted on Mar 18, 2023 10:46 PM

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Question marked as Top-ranking reply

Posted on Mar 21, 2023 09:43 AM

Hey WandaNSA,


We'd recommend reviewing this article as it provides steps to take for issues with your display not responding: If the screen isn't working on your iPhone or iPad - Apple Support


"If the screen isn't working on your iPhone or iPad

You might need to set up service for your device.


If your screen is too sensitive or responds intermittently to touch

  1. Restart your iPhone or iPad.
  2. Make sure that your screen is clean and free of any debris or water.
  3. Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable, or charger.
  4. Remove any cases or screen protectors.

Contact Apple Support

If your screen still isn't working, you might need to set up service for your device. Contact Apple Support."


Thanks!

1 reply
Question marked as Top-ranking reply

Mar 21, 2023 09:43 AM in response to WandaNSA

Hey WandaNSA,


We'd recommend reviewing this article as it provides steps to take for issues with your display not responding: If the screen isn't working on your iPhone or iPad - Apple Support


"If the screen isn't working on your iPhone or iPad

You might need to set up service for your device.


If your screen is too sensitive or responds intermittently to touch

  1. Restart your iPhone or iPad.
  2. Make sure that your screen is clean and free of any debris or water.
  3. Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable, or charger.
  4. Remove any cases or screen protectors.

Contact Apple Support

If your screen still isn't working, you might need to set up service for your device. Contact Apple Support."


Thanks!

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Unresponsive iPad Air 3 - intermittent

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