Hello lylbird,
Welcome to Apple Support Communities.
We understand that the sound is distorted from our speaker. We are happy to help.
These steps may help. Please try the steps here: If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support
"Follow these steps
- If your device has a Ring/Silent switch, move the switch forward—toward the device's display—so that orange isn't showing. If you're using an iPad, you can also swipe down from the top-right corner to open Control Center and make sure that Silent Mode is off.
- Open Settings > Focus > Do Not Disturb and make sure that Do Not Disturb is off."
We also recommend the steps here: If the microphones on your iPhone aren't working - Apple Support
"Clear the microphones
- Remove any screen protectors, films, or cases from your iPhone.
- Clear any debris from the openings of your iPhone.
If you want to try more steps on your own
If you prefer, here are some more steps you can try on your own. You might still need to contact Apple Support after following these steps.
If people can't hear you on phone or FaceTime calls
- Open the Voice Memos app.
- Tap the Record button
, speak at the bottom of your phone, then stop the recording. - When you play back the memo, you should hear your voice clearly.
If people can't hear you when you're using speakerphone
- Open the Camera app.
- Record a video while speaking at the top of your iPhone.
- Tap the camera chooser
to switch to the other camera. Then record another video while speaking at the top of your iPhone. - When you play back the videos, you should hear your voice clearly.
If the microphone doesn't work in a specific app
- Go to Settings > Privacy > Microphone.
- Make sure that the app is enabled.
- If the app has permission to access your microphone, or if it isn't listed, contact the app developer."
If no resolution, please contact Apple Support here: Contact - Official Apple Support
Let us know if you have further questions.
Take care.
