Time Machine Repeatedly Fails to Copy to External Hard Drive

Hello, I just got a new 4TB SanDisk SSD Hard Drive and began trying to backup my 2018 macbook pro (BigSur 11.7.4) via Time Machine. I repeatedly run into the following problem: The first backup works, but one of the subsequent backup fails and says it was unable to copy a file. I used "log show" to find the details, and I have tried identifying the files/folders that fail to copy and Exclude them from being backed-up. But last time it failed on a file that is within a hidden folder and cannot be Excluded from Time Machine (error log shown below). The really devastating part is that most times after this failure the Hard Drive is no longer readable and I have to Erase and start again. Any ideas? Should I just give up?


Error Log Example:

2023-03-16 21:11:38.699752-0700 0x268a1  Error    0x0         255  0  backupd: (TimeMachine) [com.apple.TimeMachine:General] Failed to copy '/Volumes/com.apple.TimeMachine.localsnapshots/Backups.backupdb/Itamar's MacBook Pro/2023-03-16-211111/Macintosh HD - Data/usr/local/texlive/2020/texmf-dist/tex/latex/lettrine/lettrine-2015-08-31.sty'to '/Volumes/SSD Time Machine 1/2023-03-16-211111.inprogress/Macintosh HD - Data/usr/local/texlive/2020/texmf-dist/tex/latex/lettrine', error: 100092, srcErr: NO

2023-03-16 21:11:38.699869-0700 0x268a1  Error    0x0         255  0  backupd: (TimeMachine) [com.apple.TimeMachine:General] Failed to copy '/Volumes/com.apple.TimeMachine.localsnapshots/Backups.backupdb/Itamar's MacBook Pro/2023-03-16-211111/Macintosh HD - Data/usr/local/texlive/2020/texmf-dist/tex/latex/lettrine/lettrine-2015-08-31.sty'to '/Volumes/SSD Time Machine 1/2023-03-16-211111.inprogress/Macintosh HD - Data/usr/local/texlive/2020/texmf-dist/tex/latex/lettrine', error: -8062, srcErr: NO

2023-03-16 21:11:38.710393-0700 0x269dd  Error    0x0         255  0  backupd: (TimeMachine) [com.apple.TimeMachine:General] Copy stage failed with error: Error Domain=com.apple.backupd.ErrorDomain Code=11 "(null)"

2023-03-16 21:11:39.789906-0700 0x269dd  Error    0x0         255  0  backupd: (TimeMachine) [com.apple.TimeMachine:General] Backup failed (11: BACKUP_FAILED_COPY_STAGE)





MacBook Pro 15″, macOS 11.7

Posted on Mar 17, 2023 10:01 AM

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1 reply

Mar 19, 2023 02:40 PM in response to ilandau

Hello ilandau,


We believe the following article can help you isolate by determining if your external device is right for Time Machine and help you set up a back up process if needed: Backup disks you can use with Time Machine - Apple Support


Should the behavior persist, we recommend reviewing additional support options in your region. You may do so here: Get Support


Regards.

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Time Machine Repeatedly Fails to Copy to External Hard Drive

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